Weekend offers shipping through FedEx Ground, Standard Overnight, 2 Day, and 3 Day. Orders are shipped on regular business days, Monday - Friday. FedEx Standard Overnight orders must be recieved by 2 PM CST, Monday - Thursday to be received the following business day. FedEx Standard Overnight orders placed on a Friday before 2PM wil be received the following Monday, excepting holidays.We will make our best effort to process you order as quicky as possible. Some orders may take up to 72 hours to ship.
Returns are accepted within 7 days of receipt of your order for store credit or exchange only. All returns must be approved by Weekend. Items must be returned in original and unused condition with original manufacturer's packaging if it was included. A restocking fee may apply to any order not received in good condition. Shipping costs are non-refundable and all costs for return shipment are the responsibility of the customer. Exchanges will incur additional shipping charges. Returns are not accepted after 7 days from receipt of order at your shipping address.
For all international orders, returns and exchanges may only be authorized if the customer pays for all shipping and duties both directions.
All custom, special orders, opened items or items returned without all original packaging, and sale items or items specified as final sale are non-returnable.
Any marked down or sale item purchased is considered to be a final sale meaning we will not be able to accommodate returns or exchanges on sale items.
To make a return for store credit or an exchange, you will need a Return Merchandise Authorization number. Please email us at firstname.lastname@example.org and include your order number and a list of the item(s) you are returning in the body of the message. We'll then reply back with your RMA #, which you'll need to include in the address field of your package. This RMA # is very important to ensure proper tracking and handling of returned goods. Do not return any product(s) until you have received an RMA #.
Please ship via certified US Mail, UPS or FedEx to:
Upon receipt of the shipment, ahhweekend.com will contact you by email to confirm your store credit or exchange. Please reference your RMA number when calling or emailing to check on the status of your return.
Internet returns may also be made in person to Weekend within 7 days of shipping order date only during our normal business hours of 6:30am - 6pm. We will issue you a store credit or you may exchange your item for something new.
Why we collect personal information
Weekend collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range available to you. In addition, at your option, your personal information can be used to keep you up to date on the latest product announcements, special offers, and other information we think you'd like to hear about.
How we collect personal information
We collect information about you in a few ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or register on-line for an instant purchase.
To save you time and make our web services even easier to use, some areas of the Weekend website allow you to create a "weekend ID" using your personal information. Here's how it works: Simply fill out a brief profile-your name, phone number, and email address-then choose a password for security. The system saves your information and assigns you a personal ID based on your e-mail address. Next time you order something from ahhweekend.com you can simply enter your email address and password-the system will automatically look up the information it needs.
Weekend works with other companies that help us provide products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with Weekend's policies.
How we protect your personal information
Weekend safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
Weekend (shop.ahhweekend.com) uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from thefutureperfect.com, you must use an SSL-enabled browser such as Firefox 3.0 or later, Safari, or Internet Explorer 8.0 or later. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.
Access to your personal information
You always have access to the information we have about you. To review and update your personal contact information, simply log in at shop.tenover6.com.
Collecting other personal information
When you browse shop.tenover6.com, you are able to do so anonymously. Generally, we don't collect personal information when you browse - not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.
Weekend does not knowingly solicit personal information from children or send them requests for personal information.